Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. The resolution is usually simple if installed, you may only need to temporarily disable or remove the Security App and/or VPN.ĭHCP is frequently used to automatically obtain an IP Address. If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for the WiFi network to which you are attempting to connect. Settings > WiFi > - tap the blue “i” icon - IP Address You can verify your DHCP-assigned IP Address from settings: When problems occur, your iPad may only have a self-assigned link-local IP address that begins .x. WiFi/Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP.
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